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Samsung Dishwasher Not Draining: Reset, Filter Location & Error Codes

Symptoms:

Samsung Dishwasher Not Draining: Reset, Filter Location & Error Codes

Samsung’s two-piece filter looks like one part but isn’t. Missing the outer frame is the most common reason the same clog keeps coming back after a “clean.”

Dirty dishes sitting in a dishwasher, a common cause of bad odors
Risk
Low
Difficulty
Beginner

Before you start

Unplug the appliance, shut off the water supply if relevant, and stop immediately if you smell burning. If in doubt, call a qualified professional.

On this page
Samsung dishwashers use a two-piece filter: a fine mesh cap that twists out, sitting inside a larger coarse frame that most people never notice. Cleaning only the cap and leaving the frame in place is the single most common reason a Samsung dishwasher clogs again within a week of being “fixed.”

This page assumes you’ve already read our full Dishwasher Not Draining guide. Everything below is specific to Samsung’s reset procedure, part locations, and error codes. If you’ve worked through the checks and it’s still not draining, our no-blockage follow-up guide covers the pump itself.

Samsung reset procedure

Hold the Power button for 3 seconds to shut the dishwasher down, then press it again to restart. If that doesn’t clear the fault, cut power at the breaker for 1 minute instead of just using the button, this fully resets the control board rather than just the display.

Where the filter and pump are on Samsung dishwashers

Remove the lower spray arm and you’ll see the filter assembly in the tub floor. Twist the fine mesh cap counterclockwise and lift it out, then also lift out the coarse outer frame underneath it, it isn’t fixed in place even though it looks structural. Both pieces need a rinse. The pump sits beneath the sump; reaching it means removing the spray arm mount and a few screws around the filter housing, more involved than the filter check but still doable without pulling the whole unit out.

Error codes you might see

5E (sometimes shown as 5E3) is Samsung’s dedicated drain-fault code and points straight at the filter or pump. LE means the leak sensor found water outside the tub, a different problem caused by a seal or hose issue rather than a blocked drain, so don’t start with the pump if that’s the code on your display.

Known Samsung pain points

The two-piece filter catches people out constantly. It looks like a single unit, and Samsung’s own quick-start guide doesn’t always make clear that the frame comes out too. If you’ve cleaned the cap before and the dishwasher clogged again within days, this is almost certainly why.

Frequently Asked Questions

Why does my Samsung dishwasher keep clogging after I clean the filter?

You're likely only removing the fine mesh cap. The coarse outer frame beneath it also lifts out and needs cleaning separately.

Is 5E the same as LE?

No. 5E is a drain fault, LE is a leak detected outside the tub. They point to different parts.

Do I need tools to remove the Samsung filter?

No, both pieces lift out by hand once the lower spray arm is off.

How often should I clean both filter pieces?

Every couple of weeks with normal use, sooner if you notice food debris building up around the spray arm.

The information provided here is a diagnostic aid and does not replace the intervention of a qualified professional.

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Tools needed

Probable causes

First checks

Step-by-step diagnosis

  1. Remove the lower spray arm, twist off the fine mesh cap, and lift out the coarse frame underneath it.
  2. Rinse both pieces separately under running water.

Mistakes to avoid

When to stop

Parts potentially involved

When to call a professional

If the simple checks didn’t solve it, if the fix involves electrical wiring, gas, or the refrigerant circuit, or if you have any doubt at all: stop there and hand the appliance to a qualified repair professional.

Related guides

Error codes for this appliance

The information provided here is a diagnostic aid and does not replace the intervention of a qualified professional.

Sam Radford — DiagnosFix

Sam Radford — DiagnosFix

Technical reviewer

Last verified: 2026-07-20